The results of the 2018/19 End of Year Questionnaire are now in! We're really impressed with yet another great set of results!
Our Members really enjoy working with our Coaches and are finding our unique Skills Tracking facility really useful, however many Members said they hadn't used this feature yet! All Participation Members can track their progress through their very own myAAA account - check it out now!
We did have a couple of queries regarding numbers of Members in each class - we will be reducing this to just 8 Members in Trampoline classes coming in line with our Gymnastics classes! This is way below the national standard!
Our Members loved our Championships and Presentation Ceremony again, especially given the amended structure used this year! Many Members are already looking forward to next year's event - don't forget the AAAsports Championships will be held on 27th & 28th June 2020!
There were some issues raised with our pricing structure and cancellation policy. Our policy is in place to allow Members to pay a set amount each month based on the number of classes operating each year rather than varying pricing each month based on the number of classes run. This means we can charge a standard price each month, usually of £24, rather than varying pricing between £16 and £40 each month. However, we will be investigating this option further in the future!
A big thank you to everyone who completed the Questionnaire! We have prizes for Ian Richardson, Helen Burrell and Connor Ewujowoh who were selected at random from our completed responses - please get in touch to claim your prize!
Finally, please don't stop with the feedback! We appreciate all feedback from all sources - if you have any comments, please send them to membership@AAAsports.co.uk or call us on 03335 776787!
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